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Nadia Okoro

2m

Sent a photo

MW

Marcus Webb

1h

Thanks, that sorted it!

SA

Sofia Andersson

3h

Any update on my order?

NO

Nadia Okoro

Open Order #4821

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Today

Hi, my order just arrived and the Aurora Ceramic Mug is completely shattered 😞 I was so excited for it. Can you help?

IMG_4821.jpg · 1.2 MB

2:14 PM

Reply to Nadia…

Nadia says her Aurora Ceramic Mug arrived shattered and attached a photo. Verify the photo matches her complaint with Claude?

Photo confirmed: it matches Nadia's complaint. Draft a reply offering a free replacement?

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